At Studio Parasto Backman, we are committed to providing you with high-quality prints that you will love. If for any reason you are not satisfied with your purchase, you may return it within 14 days of receiving it for a full refund, in accordance with EU law.
To initiate a return, please contact us within 14 days of receiving your order to inform us of your intention to return the print. You can reach us at firstname.lastname@example.org. We will provide you with instructions on how to return the print.
Please note that the returned print must be in its original condition, unused, and with all original packaging intact. You will be responsible for covering the cost of return shipping.
Once we receive the returned print and verify that it meets the return criteria, we will issue a full refund to your original form of payment within 14 days. Please note that the shipping fee for returned products will be assumed by the customer.
Please note that because our prints are one-of-a-kind and made to order, we cannot offer exchanges or replacements. In addition, we do not provide refunds for shipping charges (whenever applicable).
If you have any questions or concerns about our return policy, please do not hesitate to contact us.
We are committed to providing excellent customer service and will do our best to ensure your satisfaction.